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11,286 Independent customer reviews
Trustpilot (11,132 reviews)
Reviews.io (154 reviews)
Really good value for money and excellent customer service.
I am happy with my alllicances
Competitive prices everything went perfectly, I will use again
Very helpful staff who answered all my technical questions. Item delivered quickly. Parcel damaged in transit but replacement arranged with no problem.
Easy process thank you
Thanks for the 5/5 rating. We’re glad the process was easy and that everything went smoothly. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Appalling service, new cooker hood ordered..
On day of delivery emailed middsy -ish to say item not available, why not check sooner !!
On day of delivery emailed middsy -ish to say item not available, why not check sooner !!
Good Morning
Thank you for your comments. I’m very sorry to hear about the cooker hood being unavailable on delivery day and the last-minute email. This isn’t the service we aim to provide. I will escalate this with the relevant team to review why the item wasn’t checked earlier and to prevent it from happening again.
Kind regards,
Team MyAppliances
Super easy to order. To be honest wasn't expecting to be any in stock for the price! It arrived within a few days exactly when said. Very happy with the service.
Thanks for the 5/5 rating, Sally. We’re glad the order was easy and your delivery arrived as promised. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Nice irem AAAA
Thanks for the 5/5 rating, Susan. We’re glad you’re happy with MyAppliances.
If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Arrived on time, right price,no problems
Thanks for the 5/5 rating, Kevin. We’re glad the item arrived on time and at a great price with no problems. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
I needed a new hob for my daughter. Checking on line MyAppliance had by far the best deal. Buying it on line was a breeze. The communications from them was great. The hob was delivered exactly on time amd was a really good device for a low price. Highly recommend.
Thanks for the 5/5 rating, Peter. We’re glad the hob arrived on time and that you’re happy with it at a great price. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Excellent communication & transaction, unfortunately paid extra for a weekend delivery & got an email from the delivery company saying they would be delivered the next day which was a Friday, both items didn’t come on the same van , but were coming from the same warehouse. Can’t blame that on MyAppliances tho
Thanks for the 5/5 rating. We’re glad the communication and transaction went smoothly. Sorry about the weekend delivery hiccup; we’ll pass your feedback to the courier team. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Great hob really pleased
Thanks for the 5/5 rating, Jennifer. We’re glad you’re pleased with the hob.
If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Arrived exactly when we asked for it to. Haven't tried it but looks great and the price was terrific. Thank you +++
Thanks for the 5/5, Mike. We’re glad it arrived on time and that you’re happy with how it looks and the price. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
What a completely useless website and customer service. You advertise that delivery is available at the weekend - however having waited for 2 whole days with nothing arriving despite having paid a premium for this service I am advised that this isn’t what the company offers! I had ordered to arrive in time for my birthday but I didn’t arrive. I asked for next day delivery and even that couldn’t by guaranteed. Buy from somewhere else and definitely not here
Good Morning
Thank you for your comments. I’m very sorry to hear about the weekend delivery not being fulfilled and the impact on your birthday. This isn’t the service we aim to provide. I can see that this order was cancelled a refund was given, i am sorry we weren't able to fulfil your order on this occasion.
Please accept my apologies for this,
Kind regards,
Team MyAppliances
Great service and product promo delivery would highly recommend
We’re delighted you’re happy with the service and the product promo delivery. Thank you for your kind words. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Delivered on time and with usual efficiency - we use them often.
Thanks for the 5/5 rating, Steven. We’re delighted delivery was on time and our usual efficiency meets your needs. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Item was exactly as described, fast efficient delivery, helpful staff, would order again, just waiting for my son to connect it.
Thanks for the 5/5 rating, Bernadette. We’re delighted the item was as described, delivery was fast and efficient, and our staff were helpful. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Now both appliances are fitted in my kitchen. Both look great. I was happy with delivery.
Great to hear both appliances fit well and look great. We’re glad you were happy with the delivery. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Product requested was suitably packed and sent promptly'
Thank you for your 5/5 rating. We're glad the product was suitably packed and sent promptly. If you need anything else, we're here to help.
Kind regards,
Team MyAppliances
Arrived on time
Well packaged
Great warranty
Well packaged
Great warranty
Thanks for the 5/5 rating, Stefan. We’re glad it arrived on time, was well packaged, and that you’re happy with the warranty. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Service brilliant. Appliance superb .Thank you .
We’re delighted you’re happy with the service and the appliance. Thank you for your kind words. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Very pleased with extractor excellent service delivery on time good quality
We’re delighted you’re happy with the extractor and the service. Thank you for your kind words. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Wrong item was sent but they put it right Exellent customer service Many thanks for all your kind help got there in the end with correct replacement filters 😉 👍🏽👍🏿
We’re glad we could put things right and that you’re happy with the replacement filters. Sorry for the mix-up, and thanks for your understanding. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Great service and quality goods, delivered quickly.
We’re delighted you’re happy with the service and the quality goods delivered quickly. Thank you for your kind words. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
The induction hob works very well and we are very pleased with it
We’re delighted to hear the induction hob is working well and that you’re pleased with it. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
The appliance is ok, however the delivery service isn't so good. I had two deliveries, the first of which was obliviously broken. The driver handed me the packaging which had broken glass in it. It was clearly audible. The driver then left quickly.
The second delivery was ok. The driver offered to stay until I had opened and checked the contents.
The second delivery was ok. The driver offered to stay until I had opened and checked the contents.
We’re sorry to hear about the issues with the first delivery and the broken packaging. That shouldn’t have happened.
Thank you for letting us know. We’ll flag this with our delivery team to prevent a recurrence.
If there’s anything else you need, we’re here to help.
Kind regards,
Team MyAppliances
Great product easy to install
We’re delighted you’re happy with the product and that it was easy to install. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
By mistake l received and was charged for two of the same item l phone and it was no problem for the company to arrange an uplift for the second item as l had two separate transactions.They arranged the uplift at no cost to myself and refunded my account.
We’re glad we could sort this out for you and that you’re happy with the refund and uplift arrangements. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Very quiet and good value for money
We're delighted you’re happy . If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Cooker hood arrived early and well- packed.
We’re delighted you’re happy with the cooker hood and its early delivery. Thank you for your kind words. If you need anything else, we’re here to help.
Kind regards,
Team MyAppliances
Equipment wes great I paid for a delivery of a weekend , and extra£25 , the delivered on the Friday which was not requested and was standard delivery via Aplsons , Fed Ex was the couier , and was ok, but they oder through aplesons which distributes the products , they are rubbish.
Good price for a nice hob. Delivered by a third party courier who presented it end on, though it clearly said the box should remain face up. Not damaged though, some parts had been dislodged inside.
We’re glad you’re happy with the price and hob. Sorry to hear some parts were dislodged inside the box—thanks for flagging this. We’ll pass your feedback to the courier for future improvements. If you need any missing parts or assistance, please let us know and we’ll help.
Kind regards,
Team MyAppliances
Delivery was prompt. No problems.
We are happy to hear that you are happy with our service 😊
I orderd a product and it arrived a day earlier than expected. Excellent service
We are happy to hear that you are happy with our service 😊
Good service, good price, good delivery.
We’re thrilled you’re happy with the service, price, and delivery. Thanks for choosing MyAppliances!
Kind regards,
Team MyAppliances
Great item
Super swift delivery
Competitive pricing
Super swift delivery
Competitive pricing
We’re thrilled you’re happy with our service, delivery, and prices. Thanks for choosing MyAppliances!
Kind regards,
Team MyAppliances
Very good price and delivery
We’re delighted to hear that you found our prices and delivery very good. Thanks for choosing MyAppliances!
Kind regards,
Team MyAppliances
disappointed ordered the items for a particular job paid extra and was not delivered on the correct day had to move my job to accommodate
Good Morning
Thank you for your comments. I’m sorry the delivery wasn’t on the correct day and this impacted your job. We’ll review this with our delivery partners and arrange a suitable resolution. Please contact the team directly with your order number so we can prioritise a fix.
Kind regards,
Team MyAppliances
Very good service,my hob was damaged when it arrived,had new one delivered in two days, thank you.
We’re glad to hear that your hob was replaced quickly and that you’re happy with our service. Thanks for choosing MyAppliances!
Kind regards,
Team MyAppliances
Great product and super fast delivery, delivery guys were nice and polite.
We’re happy to hear that you’re pleased with the product and fast delivery. Thanks for choosing MyAppliances!
Kind regards,
Team MyAppliances