We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot.

You can also read our reviews directly at Trustpilot here.

10,970 Independent customer reviews
(4.5/5)
Trustpilot (10,970 reviews)
Debbie Jones
Written on 20/10/2024

Good quick delivery with a good quality…

Good quick delivery with a good quality item.
Rated 5 out of 5
Michael Egerton
Written on 19/10/2024

No messing about, straight forward process

No messing about, kept me updated, did exactly what they had to, no excuses, did what 'it said on the tin'...
Rated 5 out of 5
Alison Merchant
Written on 17/10/2024

Looks great and works well

Looks great and works well
Rated 5 out of 5
18/10/2024
👍
Mr Belcher
Written on 16/10/2024

Easy and quick to order

Easy and quick to order
Rated 5 out of 5
17/10/2024
👍
Daniel Law
Written on 15/10/2024

Simple and straighforward.

Simple and straighforward.
Rated 5 out of 5
16/10/2024
👍
Karen Brown
Written on 15/10/2024

Easy online to order

Easy online to order
Rated 5 out of 5
15/10/2024
👍
MRS SHERENA SIMON
Written on 15/10/2024

Calm

Easy, not stressful
Rated 5 out of 5
15/10/2024
👍
Paola Pellicci
Written on 14/10/2024

The appliance was exactly what I…

The appliance was exactly what I needed, delivered in good condition and exactly within the hour they said it would be. The price wasn’t bad either. So excellent. Thanks
Rated 5 out of 5
15/10/2024
👍
Jim Hourihan (Liverpool)
Written on 14/10/2024

Very easy to deal with

Very easy to deal with
Rated 5 out of 5
15/10/2024
👍
MR ROBIN DOUBTFIRE
Written on 14/10/2024

Easy to order

Easy to order. Had the appliances I wanted at a reasonable price. Quick despatch.
Rated 5 out of 5
14/10/2024
👍
Raymond ease of the website quick response
Written on 14/10/2024

Satisfied

Pleased with the service quick and efficient. Easy to use website. Fits into the kitchen with the oven. Good value.
Rated 5 out of 5
14/10/2024
👍
Gareth Turner
Written on 14/10/2024

The item we bought turned up damaged

The item we bought turned up damaged. It was the very front edge of the glass
Rated 2 out of 5
14/10/2024
Hello Gareth. I can see that we have a replacement going out to you 16/10 as requested. Our apologies for any inconvenience caused
Sybit
Written on 12/10/2024

Excellent

Excellent item (cooker hood); excellent price; good communication; website very easy to to use.
Rated 5 out of 5
14/10/2024
👍
Alpesh
Written on 12/10/2024

One of the worst places to get your…

One of the worst places to get your stuf I ordered some stuf and I wnat return that they saying they will charge for admin fees £15. And parcel you have returned your self what ever charg you have to pay so please gyus be careful
Rated 1 out of 5
14/10/2024
Hello Mr Valand, I have just looked at your order and I can see that my colleague has sent you the label to attach to the packaging showing the return address for you to arrange to send this back your self. This will then lead to a full refund. We only charge the £15 if we collect for you as the courier obviously charges to do this. It is stated in our terms and conditions that any return of items not required after delivery, is at the customers own cost. We would only collect if the appliance itself is delivered damaged.
Nicholas Coombes
Written on 12/10/2024

Easy to use website

Easy to use website. Easy checkout.
Rated 5 out of 5
14/10/2024
👍
DARREN WORSLEY
Written on 12/10/2024

Easy to use and plenty of products to…

Easy to use and plenty of products to choose from
Rated 5 out of 5
14/10/2024
👍
Jean Charidine
Written on 11/10/2024

Fast delivery

Fast delivery, product as described
Rated 5 out of 5
14/10/2024
👍
Steve Higham
Written on 09/10/2024

Good price & efficient intuitive website

Good price & efficient intuitive website
Rated 5 out of 5
09/10/2024
👍
Shaz
Written on 08/10/2024

Nice and quick

Nice and quick
Rated 5 out of 5
09/10/2024
👍
Raymond ease of the website quick response
Written on 08/10/2024

Quick and easy to use

Quick and easy to use
Rated 5 out of 5
08/10/2024
👍
D.Fray
Written on 07/10/2024

Changed the delivery date of my order…

Changed the delivery date of my order twice. Initially by a week and then the day before my new delivery date changed it again but for a further 3 weeks. Cancelled order and ordered on Currys got the fridge freezer the next day.
Rated 1 out of 5
Kathleen Potter
Written on 07/10/2024

Delivered on time

Delivered on time
Rated 5 out of 5
08/10/2024
👍
Dave Laing
Written on 05/10/2024

Parcel delivered on time perfect…

Parcel delivered on time perfect condition
Rated 5 out of 5
07/10/2024
👍
Emma
Written on 04/10/2024

Paying wasn’t easy

Paying wasn’t easy. Didn’t accept card details even though I scanned the card?!
Rated 4 out of 5
07/10/2024
😒
Lisa Powell
Written on 03/10/2024

Your gas cookers come with electric…

Your gas cookers come with electric dials what that all about
Rated 1 out of 5
07/10/2024
Hi Lisa, I have just looked at this on our website and can see that you are correct about this. I have emailed our technical team to ask this question and I will get straight back to you once I receive a response.
Robert Hartley
Written on 03/10/2024

Simple web site and payment system

Simple web site and payment system. Good price
Rated 5 out of 5
07/10/2024
👍
Consumer
Written on 01/10/2024

Great price

Can't leave review as I haven't received the item yet
Rated 5 out of 5
07/10/2024
👍
Bob
Written on 01/10/2024

Straightforward ordering

Straightforward and easy ordering process.
Rated 5 out of 5
07/10/2024
👍
Mrs Andrews
Written on 01/10/2024

Ordered delivered and fitted hasselt…

Ordered delivered and fitted hasselt free shopping .with no fuss and excellent quality. What more can I say .thank you .k
Rated 5 out of 5
07/10/2024
👍
Mr Stuart Sanderson
Written on 30/09/2024

No delivery

No delivery
Rated 1 out of 5
07/10/2024
Hi Mr Sanderson, Our sincere apologies for the inconvenience. I have spoken to DPD regarding this today and they have raised a dispute as this delay has been caused by a fault with their system. I will update you as soon as I received a response from them.
Mr Stuart Sanderson
Written on 30/09/2024

I did not the delivery

I did not the delivery
Rated 1 out of 5
07/10/2024
Hi Mr Sanderson, DPD have raised a dispute on this and will get back to me asap.
I will update you once I receive the response.
customer
Written on 30/09/2024

A few problems along the way but sorted…

A few problems along the way but sorted quickly and Helped all the way through the process
Rated 5 out of 5
07/10/2024
👍
Robert Webster
Written on 30/09/2024

Efficient delivery

Efficient delivery. Accurate tracking. And good look good
Rated 5 out of 5
07/10/2024
👍
Steven
Written on 30/09/2024

VeryEasy to use

VeryEasy to use
Rated 5 out of 5
07/10/2024
👍
Bridget SLATTERYKAVANAGH
Written on 30/09/2024

So far quite easy

So far quite easy
Rated 4 out of 5
07/10/2024
👍
Firyal Al-Adhamy
Written on 30/09/2024

Very good service congratulations 🙌

Very good service congratulations 🙌
Rated 5 out of 5
07/10/2024
👍😁
John Turpin
Written on 28/09/2024

Great product and delivered on time

Great product and delivered on time
Rated 5 out of 5
07/10/2024
👍
Debbie
Written on 28/09/2024

All good and arrived as agreed A+

All good and arrived as agreed A+
Rated 5 out of 5
07/10/2024
👍
Kingsley Offiaeli
Written on 28/09/2024

Supplied without a power cable

Supplied without a power cable
Rated 1 out of 5
07/10/2024
Hello, I have just looked at your order and I can see that you have not made us aware of this, hence, why nothing has been done. If you had sent an image in to us showing the cable was missing, we have stock of these so would have sent you this out. Can you please advise if you still require this
Mrs D Hutchinson
Written on 28/09/2024

Easy ordering and quick delivery

Easy ordering and quick delivery
Rated 5 out of 5
07/10/2024
👍