We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot.

You can also read our reviews directly at Trustpilot here.

10,815 Independent customer reviews
(4.5/5)
Trustpilot (10,815 reviews)
john mcmurray
Written on 13/07/2024

Had a problem Had parcel delivered…

Had a problem Had parcel delivered glass was all broken problem was resolved a new one sent out straight away fantastic service
Rated 5 out of 5
stephen mcnally
Written on 13/07/2024

Had a previous bad experience through…

Had a previous bad experience through the delivery company , decided to use again , glad I did , product & delivery was faultless
Rated 5 out of 5
Greg Thornton scott
Written on 12/07/2024

Very easy to deal with good product and…

Very easy to deal with good product and good price would recommend
Rated 5 out of 5
Michael
Written on 12/07/2024

We purchased an oven from My appliances…

We purchased an oven from My appliances and its been faulty from the start. They sent out an engineer to confirm it was faulty. They then sent out another oven but refused to install it citing they dont install the products. So now they have an installed oven that doesn't work and a delivered oven on the kitchen floor.
(90357849) . Apelson saying its the retailers responsibility.
Rated 1 out of 5
James Mullins
Written on 10/07/2024

easy peasy.

LOOKS LIKE A GOOD PRODUCT FOR A GOOD PRICE AND EASY TO ORDER .
Rated 5 out of 5
11/07/2024
👍
derrick wren
Written on 08/07/2024

Everything arrived very quickly and was…

Everything arrived very quickly and was as expected
Rated 5 out of 5
09/07/2024
👍
Nicola Dudbridge
Written on 08/07/2024

Excellent Service

Very fast delivery. Everything arrived in good condition. Very impressed from start to finish.
Rated 5 out of 5
09/07/2024
👍
Tracey. A.
Written on 04/07/2024

Just placed an order for a Cooker Hood…

Just placed an order for a Cooker Hood and Splashback. Needed some advice beforehand so phoned and spoke to a very helpful chap. Even got to choose a day for delivery! Hopefully the products will be just as good as the service!
Rated 5 out of 5
05/07/2024
You are more than welcome. Thank you so much for your kind words.
ANDREW CHROBOK
Written on 04/07/2024

Fast Efficient Ordering

Fast Efficient Ordering
Rated 5 out of 5
05/07/2024
Thank you for your kind words.
stephen baldwin
Written on 03/07/2024

Helpful on phone with enquiry prior to…

Helpful on phone with enquiry prior to ordering .
Rated 5 out of 5
05/07/2024
Thank you for your kind words :)
Mick Doughty
Written on 01/07/2024

Simple easy to use website

Simple website, found and ordered quickly
Rated 5 out of 5
03/07/2024
Good Morning,
I am glad to hear that our website is easy to use.
Kind regards
My Appliances
MARUTA JONOVA
Written on 01/07/2024

Realy easy to order all I…

Realy easy to order all I clear.description good..shipping super fast.unit oh unit lovely.
Rated 5 out of 5
03/07/2024
Good Morning,
I am glad you are enjoying your unit.
Kind regards
My Appliances
Ang
Written on 30/06/2024

Ordering and arrival was very good

Ordering and arrival was very good
Rated 5 out of 5
03/07/2024
Good Morning,

Thank you for your kind words.

Kind regards
Jo
Mac, Burton upon Trent
Written on 30/06/2024

Great offer and prompt delivery

Great offer and prompt delivery
Will use the company again.
Rated 5 out of 5
03/07/2024
Good Morning,
Thank you for your kind words. We do love to give our customers the best price.
Kind regards
My Appliances
Stephanie Dolman
Written on 30/06/2024

Very impressed

Very impressed, there was an initial problem when the wrong item was despatched, after informing them they sent out a replacement and picked up the incorrect item the very next day, I believe that you can tell what type of company you're dealing with by how they deal with mistakes / complaints and this company was first class. The oven, hob and hood are gorgeous I am so pleased.
Rated 5 out of 5
03/07/2024
Good Morning,
I am so glad that we have been able to sort this out with you. I have passed your kind words to my colleague who you had dealt with.
Kind regards
My Appliances
Roy Barlow
Written on 30/06/2024

straight forward good prices

straight forward good prices
Rated 5 out of 5
03/07/2024
Good Morning,
Thank you for your kind words.
Kind regards
My Appliances
Roger
Written on 29/06/2024

Good price for hood

Good price for hood. Delivered as arranged.
Rated 5 out of 5
03/07/2024
Good Morning,

Thank you so much for your kind words. I am glad you are enjoying your hood.

Kind regards
My Appliances
Ali
Written on 28/06/2024

Great communicationo

Great communication and the product is exactly as described.
Rated 5 out of 5
28/06/2024
😊
Susan Mills
Written on 28/06/2024

Super fast easy to use

Super fast easy to use
Rated 5 out of 5
28/06/2024
😊
customer
Written on 25/06/2024

Regular shipping updates and quick free…

Regular shipping updates and quick free delivery
Rated 5 out of 5
27/06/2024
Thank you for your kind words
Mike Webber
Written on 25/06/2024

Glass Gas Hob.

Appliance arrived and looks good.
Rated 3 out of 5
27/06/2024
I am glad to hear that the hob has arrived and you are pleased with it
Carl Adcock
Written on 24/06/2024

Hob + cooker

First class service from start of to finish
Rated 5 out of 5
27/06/2024
Thank you for your kind words
AFRA
Written on 24/06/2024

A very reliable and fast efficient…

A very reliable and fast efficient service.
Had a very bad service experience with a well known large electrical "Tech" supplier, would always choose "My Appliances" over them.
Rated 5 out of 5
27/06/2024
Thank you so much for your kind words
Dorcas Kanyongo
Written on 24/06/2024

The service was so good

The service was so good , my cooker its so beautiful love 😍 it. delivery was quick.
Rated 5 out of 5
27/06/2024
Thank you so much for your kind words
Charlie
Written on 24/06/2024

Good product and delivered on time

Good product and delivered on time. Various shards of glass found within the packing which cut my hand when taking the hood out of the plastic packaging. Contacted customer services for an explanation but none given.
Rated 3 out of 5
27/06/2024
Good Morning,
I am sorry to hear about this. I can see that my colleague had replied back to your email on the 14th and has been waiting for a response.
If you could have a check for this email and then we can assist you. It might be worth checking your junk or spam in case it has fallen in there.
Kind regards
My Appliances
Kathleen Wilson
Written on 24/06/2024

Great thank you.

Great thank you.
Rated 5 out of 5
27/06/2024
Thank you for your kind words.
Mac, Burton upon Trent
Written on 23/06/2024

A1 Service

Easy process from start to finish
Rated 5 out of 5
24/06/2024
👍
D ogden
Written on 23/06/2024

Punctual , delivered on time when said , and good value.

Punctual on time when said good value.
Rated 5 out of 5
24/06/2024
👍
Gail Hoolighan
Written on 23/06/2024

Everything was great

Everything was great
Rated 5 out of 5
24/06/2024
👍
Diane Holt
Written on 23/06/2024

Delivery was quick and convenient,

Delivery was quick and convenient,
Rated 5 out of 5
24/06/2024
👍
Keith Franklin
Written on 23/06/2024

Everything went without any…

Everything went without any problem.product looks great but not installed yet
Rated 5 out of 5
24/06/2024
👍
Lisa
Written on 21/06/2024

Extractor fan

Excellent product. Very stylish and easy to use. Quick delivery. Would recommend product and company to family and friends. Thank you.
Rated 5 out of 5
24/06/2024
👍
Tugman
Written on 20/06/2024

The product is decent quality

The product is decent quality. The fitting instruction were clear.
Only 4* as it will be a few more weeks before it will be used due to a kitchen refit.
Rated 4 out of 5
24/06/2024
👍
Elaine
Written on 20/06/2024

Quite difficult to fit as it’s…

Quite difficult to fit as it’s difficult to see the screw on the left hand side . Persevered and it looks and works well . Defo need spare hands to help
Rated 4 out of 5
24/06/2024
👍
Alugi Thompson
Written on 20/06/2024

Assured

Easy and seamless
Rated 5 out of 5
24/06/2024
👍
Tom Downer
Written on 20/06/2024

Exceptional service

Exceptional service. Loads of communication from order to delivery. I ordered the wrong item, stupid me. Phoned up customer services, no problem at all. Organised replacement and collection. Again great delivery service. Will use again.
Rated 5 out of 5
24/06/2024
👍
Mike Webber
Written on 18/06/2024

Straight forward online purEdesa Gas Hobchase

Straight forward online purchase. all satisfactory.
Rated 4 out of 5
19/06/2024
😊😊😊😊😊😊
of mel
Written on 17/06/2024

wonderful

was very quick to reply when the item I received was damaged and also sent me a new one the very next day
Rated 5 out of 5
19/06/2024
Thank you for your lovely review 😊👍
Stephen
Written on 17/06/2024

Easy transaction

Easy transaction
Rated 5 out of 5
19/06/2024
😊
RUTH SELLORS
Written on 17/06/2024

Great product fast delivery

Great product fast delivery
Rated 5 out of 5
19/06/2024
Thank you for your review 👍👍👍