We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot and eKomi.
5,960
Independent customer reviews
Trustpilot
(5,960 reviews)
Dented
Just installed and looks ok, received damaged on both side dented. Did not have time to return as electrician booked.
very good well set out easy to use…
very good well set out easy to use website
Very happy with this splashback
Very happy with this splashback. Came really quickly and a good price.
I very happy with the item I brought…
I very happy with the item I brought and I'm happy with your customers service. They were very helpful and very friendly when I spoke to them.
Fab products
Fab products. Delivery service was brill, kept me updated and arrived on time. Packaged well. Look fab although ive not fitted as yet so not tested. But all good so far.
Very quick prompt service
Very quick prompt service, good value for money
It was quick and easy for ordering my…
It was quick and easy for ordering my product.
Excellent products at a good price
Excellent products at a good price. Customer service is also good
Ordering was no problem
Ordering was no problem. When there was no answer to the front doorbell, the delivery driver.must have realise that someone was in and came round the back of the house to find me. Otherwise the parcel might not have been delivered. Thank you to him. Have not installed cooker hood yet, but am hoping that it will be no problem.
good quality at the right price
good quality at the right price
Fantastic customer service
Fantastic customer serviceDelivery was smooth
Delivery driver was a very pleasant young man
Thank you
Really impressed and would recommend
I'm always a bit vary of using a site that I haven't before for such big purchases, but went with MyAppliances as they could get me my item the next day, which we received. I'm really impressed with their service and would recommend.
Fantastic delivery and fantastic item
Fantastic delivery and fantastic item. This is my second time for using this company and will definitely use again.
I recently ordered an oven on the…
I recently ordered an oven on the 24-hour delivery service but it did not turn up, at the cost of my expenses missing a day's work along with having no oven for two weeks and having to buy make microwave meals I was told it would be redelivered the next Saturday still no show (now use the a day holiday) after more excuses between my appliance and their courier service each blaming each other and at a cost which stands at twice what the oven cost they basically could not care less I find this very unprofessional will definitely not use or recommend this company, it's a policy of got your money don't care so basically what I will do is stay well clear of this company
Always use this website easy and just…
Always use this website easy and just good service
Well packed
Well packed, delivered faster
Excellent service
Excellent service
Quick service
Quick service
The worst experience
Delay, delay, delay without any notice. They can’t even track the order. They don’t know where is the product. Completely wasted my time. Ordered a product mid August, mid September still waiting. Cancelled the order. At least they quickly refunded fully. But no refund confirmation email. Very poor communication.
Good Morning
Thank you for your comments, I am very sorry you have had a bad experience this is not the service we pride ourselves on. For me to look in to this further and speak to the team could you please email enquiries@myappliances.co.uk
for me attendance with your full delivery address including post code.
Thank you
Hayley
Thank you for your comments, I am very sorry you have had a bad experience this is not the service we pride ourselves on. For me to look in to this further and speak to the team could you please email enquiries@myappliances.co.uk
for me attendance with your full delivery address including post code.
Thank you
Hayley
easy order process
easy order process
Great service great product delivered…
Great service great product delivered on time what more can you ask
Excellent
Excellent! Thanks 😊
Easy and straightforward ordering…
Easy and straightforward ordering process.
Highly recommended
Couldn't be happier. Excellent price and my new hob is better than described. I have very poor vision but the controls are super easy for me. I love the signal that flashes to show the zone is still hot. It is red, flashes and is a great visual aid. Super quick to heat up and the boost function is so good I burnt bacon on my first attempt 🤭😂Easy to install and the directions were good
so fast
so fast , very pleased with service.
Good product at a competitive price.
Good product at a competitive price.. Downside was delivery although it was by DX.. 48 hours late even though I paid £35-00 for speedy delivery..
Great response and quick delivery
Great response and
MyAppliances service is second to none…
MyAppliances service is second to none the hob turned up as specified not fitted yet but looks great - thanks.
Brilliant service
Brilliant service
Great prices
Great prices
Item supposed to be delivered 12th Sep
Item supposed to be delivered 12th Sep, still no delivery and no oven to cook with !!
Good Morning,
Thank you for your comments. I am very sorry to hear there has been a delay in your delivery. I have chased this with the couriers as this is not the service we expect our customer to receive. I have also informed our logistic manager of the delay.
Please bare with me for an update.
I am very sorry for the inconvenience these delays have caused
Kind Regards
Hayley
Thank you for your comments. I am very sorry to hear there has been a delay in your delivery. I have chased this with the couriers as this is not the service we expect our customer to receive. I have also informed our logistic manager of the delay.
Please bare with me for an update.
I am very sorry for the inconvenience these delays have caused
Kind Regards
Hayley
Absolutely fantastic service from…
Absolutely fantastic service from ordering to delivery was spot on. I bought integrated frost free fridge/freezer it was cheaper came in days and was fitted yesterday. Will definitely buy from them again.
Kitchen Appliance
No issues. Had to call company, the lady on the phone was lovely.will certainly buy again
Easy to order on line with a delivery…
Easy to order on line with a delivery date to suit me.
Trouble free simple ordering.
Trouble free simple ordering.
not the easiest website to use but got…
not the easiest website to use but got there in the end
All perfect
All perfect, next delivery available
Very Happy
We purchased an integrated oven, hob and cooker hood, they are all as they looked on site and were great value, delivery was on time and I would recommend MyAppliances to family and friends.
Excellent customer service
Excellent customer service. I can't speak highly enough of Dee and Debbie who always answered the phone in reasonable time whilst trying to resolve delivery issues which were absolutely not the fault of My appliances and they both deserve the highest praise for their efforts. My appliances offer quality products at great prices. I personally highly recommend.