We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot and eKomi.

You can also read our reviews directly at Trustpilot here.

5,960 Independent customer reviews
(4.5/5)
Trustpilot (5,960 reviews)
Tik
Written on 21/09/2021

Dented

Just installed and looks ok, received damaged on both side dented. Did not have time to return as electrician booked.
Rated 3 out of 5
Ricky Anscombe
Written on 20/09/2021

very good well set out easy to use…

very good well set out easy to use website
Rated 5 out of 5
Mrs Hardy
Written on 20/09/2021

Very happy with this splashback

Very happy with this splashback. Came really quickly and a good price.
Rated 5 out of 5
Jengiz
Written on 20/09/2021

I very happy with the item I brought…

I very happy with the item I brought and I'm happy with your customers service. They were very helpful and very friendly when I spoke to them.
Rated 5 out of 5
Kerry Derbyshire
Written on 20/09/2021

Fab products

Fab products. Delivery service was brill, kept me updated and arrived on time. Packaged well. Look fab although ive not fitted as yet so not tested. But all good so far.
Rated 5 out of 5
gina james
Written on 20/09/2021

Very quick prompt service

Very quick prompt service, good value for money
Rated 5 out of 5
Tracey Eaton
Written on 20/09/2021

It was quick and easy for ordering my…

It was quick and easy for ordering my product.
Rated 4 out of 5
customer
Written on 20/09/2021

Excellent products at a good price

Excellent products at a good price. Customer service is also good
Rated 5 out of 5
Teresa Gibbons
Written on 20/09/2021

Ordering was no problem

Ordering was no problem. When there was no answer to the front doorbell, the delivery driver.must have realise that someone was in and came round the back of the house to find me. Otherwise the parcel might not have been delivered. Thank you to him. Have not installed cooker hood yet, but am hoping that it will be no problem.
Rated 4 out of 5
Roger Chippeck
Written on 20/09/2021

good quality at the right price

good quality at the right price
Rated 5 out of 5
Jan Soulsby
Written on 20/09/2021

Fantastic customer service

Fantastic customer service
Delivery was smooth
Delivery driver was a very pleasant young man
Thank you
Rated 5 out of 5
Gem2304
Written on 20/09/2021

Really impressed and would recommend

I'm always a bit vary of using a site that I haven't before for such big purchases, but went with MyAppliances as they could get me my item the next day, which we received. I'm really impressed with their service and would recommend.
Rated 5 out of 5
Gemma
Written on 20/09/2021

Fantastic delivery and fantastic item

Fantastic delivery and fantastic item. This is my second time for using this company and will definitely use again.
Rated 5 out of 5
Paddy Lee
Written on 20/09/2021

I recently ordered an oven on the…

I recently ordered an oven on the 24-hour delivery service but it did not turn up, at the cost of my expenses missing a day's work along with having no oven for two weeks and having to buy make microwave meals I was told it would be redelivered the next Saturday still no show (now use the a day holiday) after more excuses between my appliance and their courier service each blaming each other and at a cost which stands at twice what the oven cost they basically could not care less I find this very unprofessional will definitely not use or recommend this company, it's a policy of got your money don't care so basically what I will do is stay well clear of this company
Rated 1 out of 5
dean
Written on 19/09/2021

Always use this website easy and just…

Always use this website easy and just good service
Rated 5 out of 5
Reach
Written on 19/09/2021

Well packed

Well packed, delivered faster
Rated 5 out of 5
Robert Druce
Written on 19/09/2021

Excellent service

Excellent service
Rated 5 out of 5
david dunkley
Written on 19/09/2021

Quick service

Quick service
Rated 5 out of 5
Em
Written on 19/09/2021

The worst experience

Delay, delay, delay without any notice. They can’t even track the order. They don’t know where is the product. Completely wasted my time. Ordered a product mid August, mid September still waiting. Cancelled the order. At least they quickly refunded fully. But no refund confirmation email. Very poor communication.
Rated 1 out of 5
20/09/2021
Good Morning

Thank you for your comments, I am very sorry you have had a bad experience this is not the service we pride ourselves on. For me to look in to this further and speak to the team could you please email enquiries@myappliances.co.uk
for me attendance with your full delivery address including post code.
Thank you
Hayley
John
Written on 19/09/2021

easy order process

easy order process
Rated 5 out of 5
Michael Saggers
Written on 18/09/2021

Great service great product delivered…

Great service great product delivered on time what more can you ask
Rated 5 out of 5
Steve
Written on 18/09/2021

Excellent

Excellent! Thanks 😊
Rated 5 out of 5
Ian Watkeys
Written on 18/09/2021

Easy and straightforward ordering…

Easy and straightforward ordering process.
Rated 5 out of 5
E K
Written on 18/09/2021

Highly recommended

Couldn't be happier. Excellent price and my new hob is better than described. I have very poor vision but the controls are super easy for me. I love the signal that flashes to show the zone is still hot. It is red, flashes and is a great visual aid. Super quick to heat up and the boost function is so good I burnt bacon on my first attempt 🤭😂
Easy to install and the directions were good
Rated 5 out of 5
Frank Avery
Written on 18/09/2021

so fast

so fast , very pleased with service.
Rated 5 out of 5
stephen hayes
Written on 18/09/2021

Good product at a competitive price.

Good product at a competitive price.. Downside was delivery although it was by DX.. 48 hours late even though I paid £35-00 for speedy delivery..
Rated 4 out of 5
RiCHARDHANNA
Written on 17/09/2021

Great response and quick delivery

Great response and
Rated 4 out of 5
Anne Szpindor
Written on 17/09/2021

MyAppliances service is second to none…

MyAppliances service is second to none the hob turned up as specified not fitted yet but looks great - thanks.
Rated 5 out of 5
Miss Sara Tiplady
Written on 17/09/2021

Brilliant service

Brilliant service
Rated 5 out of 5
Paul Martin
Written on 17/09/2021

Great prices

Great prices
Rated 5 out of 5
Lorraine McIntosh
Written on 17/09/2021

Item supposed to be delivered 12th Sep

Item supposed to be delivered 12th Sep, still no delivery and no oven to cook with !!
Rated 1 out of 5
20/09/2021
Good Morning,
Thank you for your comments. I am very sorry to hear there has been a delay in your delivery. I have chased this with the couriers as this is not the service we expect our customer to receive. I have also informed our logistic manager of the delay.
Please bare with me for an update.
I am very sorry for the inconvenience these delays have caused
Kind Regards
Hayley
Sharon McKinlay
Written on 17/09/2021

Absolutely fantastic service from…

Absolutely fantastic service from ordering to delivery was spot on. I bought integrated frost free fridge/freezer it was cheaper came in days and was fitted yesterday. Will definitely buy from them again.
Rated 5 out of 5
Helen Livingstone
Written on 16/09/2021

Kitchen Appliance

No issues. Had to call company, the lady on the phone was lovely.will certainly buy again
Rated 5 out of 5
Rita
Written on 16/09/2021

Easy to order on line with a delivery…

Easy to order on line with a delivery date to suit me.
Rated 5 out of 5
Gary O'Neill
Written on 16/09/2021

Trouble free simple ordering.

Trouble free simple ordering.
Rated 5 out of 5
robert wright wright
Written on 16/09/2021

not the easiest website to use but got…

not the easiest website to use but got there in the end
Rated 4 out of 5
Sylvia P.
Written on 16/09/2021

All perfect

All perfect, next delivery available
Rated 5 out of 5
Karen Perkins
Written on 15/09/2021

Very Happy

We purchased an integrated oven, hob and cooker hood, they are all as they looked on site and were great value, delivery was on time and I would recommend MyAppliances to family and friends.
Rated 5 out of 5
Bryan Sanderson
Written on 15/09/2021

Excellent customer service

Excellent customer service. I can't speak highly enough of Dee and Debbie who always answered the phone in reasonable time whilst trying to resolve delivery issues which were absolutely not the fault of My appliances and they both deserve the highest praise for their efforts. My appliances offer quality products at great prices. I personally highly recommend.
Rated 5 out of 5
customer
Written on 14/09/2021

Prompt service

Prompt service , excellent customer service after a mix up on delivery quick delivery and quality item as per description many thanks
Rated 5 out of 5