Customer Reviews

Great item
Super swift delivery
Competitive pricing

Very good price and delivery

disappointed ordered the items for a particular job paid extra and was not delivered on the correct day had to move my job to accommodate

Very good service,my hob was damaged when it arrived,had new one delivered in two days, thank you.

Great product and super fast delivery, delivery guys were nice and polite.

Delivered on time and the oven works well. Only thing I would say is I don't like fitted plugs because I have to cut them off and rewire myself because the plug won't fit through my setup. Not your fault! Also courier delivery driver didn't ask for any signature on delivery.

Opted to order as guest which invites you to delete at the end, a reassuring touch. Order despatched from MyAppliances base earlier than expected understandably the delivery is complimentary. Outer packaging was slightly worse for wear-perhaps the 2 attempts to deliver. Courier had sent email stating delivery day to be on Monday. However they tried on Saturday the courier did call me explaining he was unaware of email notification -being close to xmas many consignments, but i was away for the day, courier promised to return Monday AM. Which was honoured, courier politely explained they have many items to shift, slight damage to outer box cannot always be avoided, I cannot dispute that I was able to straighten kink in the metal filter and chose not to update MyAppliances.

No Problems. Good Service.

Over the moon with gas hob, sturdy, stylish value for money, very well packed, very quick delivery highly recommended this company

I ordered a cooker hood and when the electrician opened the box there were several parts damaged (he felt it wasn't padded well enough) I dreaded calling theme as was prepared foe a fight but after emailing the pictures I got an email to let me know that the damaged hood was being collected tomorrow (next day) and the new one the day after that..... now that was what I call excellent customer service

The cooker hood I purchased was a great price compared to the same hood with other companies . Communication from My appliances was exellent . The hood arrived very quickly . All round it was an exellent service & would strongly recommend, Tim Cook

The delivery and quality of the appliances are excellent

Great shopping experience no issues or problems delivery on time and without damage

Excellent service from this company

I purchased an unbranded induction hob. Great product better than the Neff it replaced. Easy to order and delivered quickly.

Two failed attempts to deliver the oven I ordered, with the first being damaged in transit, then the second delivery failed claiming it was out of stock. So, after paying another £100 for a different oven delivery was arranged for a Friday, on the Wednesday I got a message from FedEx telling me delivery would be Thursday, I rejected this and rescheduled for Friday as originally planned; this delivery just failed to turn up and I only found out it had been rescheduled to the following Monday when I logged into track order. This was no good as I had disconnected and uninstalled my old oven. I placed an order with AO on the Friday at 13:00 and my new oven was up and running Saturday 13:45. I have used my Appliances several times before without a problem but will be extremely reluctant in future after this. Thankfully I am in a position where I can work from home, which I did on the 3 missed delivery dates dispite my preference for being in the office. I must also addd that as someone who has not always had the privilege of working from home my heart goes out to anyone messed around and using annual leave to wait needlessly for deliveries that never materialise. 3 times.

Great service provided, item arrived as planned and in first class condition,

Used MyAppliances before and never had any problems whatsoever on any orders. Pleasure doing business with them always.

Good price and excellent product.

I returned the appliance as per our telephone call and I am still waiting for my fefund please can you advise on when I will receive this ..


Kind Regards
Steven Oddy

Good looking and seems to do the job,quite pleased with it.

We didn't actually purchase the hood, our mistake. However, their customer service to enable us to return the item with a full refund was second to none

Excellent service

Fast, efficient, no issues, Great communication. Value for money

Prompt service

Very happy with the product very good service

Great service. Beautiful product. I needed to amend my order and also have a damaged part replaced. Everything was done so efficiently and without fuss.

Great product & reasonable price.
Very fast delivery... thanks 👍

Easy to install, just need the wine now !

10/10 for quality, price and service! Ordered a splashback that was well packaged, good quality and delivered promptly.

You took money of me when the cooker extractor wasn’t available another company forgetting it values took 2 weeks to get money back no apologies will never use you again and tell people you were very unprofessional

Lovely oven and grill - arrived when you said it would great service thank you

I ordered and ping! there it was.

You have failed to respond to my concerns regarding a faulty bath mixer, despite stating that yor technical department would revert to me.
Your customer services department are nort responding to emails.

I will be contacting Consumer Rights.

Arrived exactly as described on line. Delivery on time. Happy helpful delivery driver.

Excellent service, prompt attention great product.

Great service from ordering to receiving goods

Ordering was easy. Delivery was not. The first glass hob was broken but delivered even though it was known to be broken (a waste of everyone's time). The second delivery was messed up when it was delivered on a day the recipient was on holiday. Left in an unlocked outhouse for a few days. Poor communication.

Fortunately all ended well.

It was delivered quickly and easy to install price was good but power wise a bit worse than I thought but does the job .

I paid £24.99 for the unit to come at the weekend but it did't arrive until the Monday. Unit was in good condition. Haven't tried it yet as my window of opportunity was that weekend. Looking to check that everything works this weekend.