We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot and eKomi.

You can also read our reviews directly at Trustpilot here.

3,699 Independent customer reviews
(4.6/5)
Trustpilot (3,699 reviews)
Taylor Wilson
Written on 23/10/2020

Easy to place the order so far so good

Easy to place the order so far so good
Rated 5 out of 5
Nina O'Brien
Written on 23/10/2020

brilliant

service brilliant and appliance brilliant
Rated 5 out of 5
Nina O'Brien
Written on 23/10/2020

very good sevice

very good sevice, and the appliances are top notch

5 stars allaround
Rated 5 out of 5
Yogesh Ardeshna
Written on 23/10/2020

Very good I am very happy

Very good n fast service
Rated 5 out of 5
Phil Bateson
Written on 22/10/2020

Great service.

I had no problems at all with my order with MyAppliances. The item was ordered & paid for on a Thursday & then I was offered a range of dates for delivery. The day before the delivery was due I received emails from MyAppliances & the delivery company telling me that the item would be with me the following day. On the morning of the delivery I was given a one hour slot, with the item being delivered at 10.20, one minute early! Great service from all involved.
Rated 5 out of 5
Mandy Mckendrick
Written on 22/10/2020

Excellent service

Excellent service
Rated 5 out of 5
Steve Higham
Written on 21/10/2020

Quality products & loved the super fast…

Quality products & loved the super fast minimal input checkout. Easy as winking !
Rated 5 out of 5
Chris Martin
Written on 21/10/2020

V good

Excellent procedure to buy product
Rated 5 out of 5
Jo Turner
Written on 21/10/2020

easy site to use.

easy site to use.
Rated 4 out of 5
Helga FROGLEY
Written on 20/10/2020

Very pleased with everything fast…

Very pleased with everything fast delivery packed very well oven works like a dream value for money
Rated 5 out of 5
john barry
Written on 19/10/2020

First order

First order ! all ok so far?
Rated 5 out of 5
Tracy Simms Patterson
Written on 19/10/2020

Great product

Great product, fast delivery, smart price.
Rated 5 out of 5
Karen Brooks
Written on 19/10/2020

Excellent service and communication

Excellent service and communication. Would definitely recommend
Rated 5 out of 5
Dawn
Written on 19/10/2020

We are very happy with the oven we…

We are very happy with the oven we purchased. Good price .delivery was early than expected, but we were called and kept up to date of time it would arrive. Delivery men were polite and helpful.
Rated 5 out of 5
MR Keith Cooper
Written on 18/10/2020

Econolux ART 29151 60cm 2x boost…

Econolux ART 29151 60cm 2x boost induction hob is the first induction hob that I have bought . After getting use to the controls it has been very impressive in the way that it performs and so far I have been very happy with it , the only problem that has arisen is that the cat can unlock the controls when walking over the hob , because of the way it works there is no real heat to deter the cat . So one month in no complaints about the hob , not sure about the cat . I would recommend this item to anyone who wants an inexpensive upgrade to their kitchen .
Rated 5 out of 5
Mrs Franklin
Written on 18/10/2020

Simple and easy ordering process

I wanted to order a cooker hood, I found it a simple and easy process. All the information I needed was there.
Rated 5 out of 5
A.N. Other
Written on 17/10/2020

The hob works OK but its construction…

The hob works OK but its construction is rather poor. The glass ceramic top is not perfectly flat, a 28cm frying pan wobbles on the hob, and the casing on the bottom was twisted. I had to loosen the screws and adjust the casing by about +/-5mm to get some semblance of even thickness across the unit. The advertising by MyAppliances led me to believe it had been made in the UK, whereas the delivery box made it clear it was made in China. I'm not sure I'd have bought it had I'd known that in advance. It explains why it was so cheap compared with the German hobs. Unfortunately, the Neff, Bosch and Siemens group had stopped making the size I needed to fit the aperture in my granite kitchen top a few years earlier. I thought the MyAppliances/(Apelson) group had bought in the components to fill the gap in the market and had assembled the hobs in this country.
P.S. This is the third, and last, time of submitting this review.
Rated 3 out of 5
Dariusz Stefanski
Written on 17/10/2020

Gas safety checking done very…

Gas safety checking done very professional and fast. Engineer very nice person.
Rated 5 out of 5
Andrzej J
Written on 17/10/2020

perfect backsplash ;-)

perfect backsplash ;-)
Rated 5 out of 5
sylvia
Written on 16/10/2020

Prompt easy to use site

Prompt easy to use site
Rated 5 out of 5
Mr Terry Maskell
Written on 16/10/2020

Excellent service from My Appliances

Excellent service from My Appliances. My new cooker hood was very quickly delivered. Have not had it fitted yet so \i can't say anything about how it works.
Rated 5 out of 5
Carolyn
Written on 16/10/2020

fast delivery

fast delivery, well packaged. no issues
Rated 5 out of 5
AThoms
Written on 16/10/2020

Decent delivery times

Decent delivery times and items arrived well packaged and in immaculate condition
Rated 5 out of 5
marie mortimer
Written on 16/10/2020

Great service including speed of…

Great service including speed of delivery and customer service after care.
Rated 5 out of 5
Daniel K.
Written on 15/10/2020

Best price on the market

Best price on the market. Fast and easy shoping. Thank you!
Rated 5 out of 5
Harminder Kaur
Written on 15/10/2020

Gas hob/Electric oven & Extractor

I purchased gas hob/Electric oven & sleek modern extractor..
Quality products at very good price:)
Delivery was communicated at each point and very smooth..
Will definitely buy from My Appliance again..
Rated 5 out of 5
Bhavana
Written on 15/10/2020

delivered in timeslot

delivered in timeslot
Rated 5 out of 5
Nicola Cray
Written on 15/10/2020

Quick fast service and great value

Quick fast service and great value
Rated 5 out of 5
Lavinia Dearsley-hopson
Written on 15/10/2020

Great service and product

Great service and product
Rated 5 out of 5
Mr Reed
Written on 15/10/2020

1st Class

Ordered a plug in induction hob. Arrived the next day. Great price and service.
Rated 5 out of 5
Remy
Written on 15/10/2020

This is the worst company I have ever…

This is the worst company I have ever had to deal with in my life. My appliance was broken when i received it. I was messed around as to having it fixed and have been sent on a wild goose chance for the last 2 months. I was then asked to source my own electrician to fit my new appliance that they sent me and they would refund me the money for the cost of the labour. This has also taken 2 months to receive the money back after many attempts at contacting them. The customer service team for my appliances and apleson have been useless along with little to no response from their rude general manager. I would never buy an appliance from this company again.
Rated 1 out of 5
15/10/2020
Good Afternoon Remy
I am sorry you have not been satisfied with our service. I do feel the whole team has tried very hard to resolve any issues you have raised and gone the extra mile to try and help. My apologies if you feel this has not been good enough on this occasion.
Regards,
Rob Winn
Customer Service Manager
Brenda Hennessey
Written on 15/10/2020

Easy to Order online

Easy to Order online, fast delivery, all packaging in tact.
Rated 5 out of 5
Jayne Butterworth
Written on 15/10/2020

Great service

Great service - product arrived when promised
Rated 5 out of 5
joel foster
Written on 15/10/2020

The product was delivered on time

The product was delivered on time. It matched the description online. The delivery was prompt. The driver followed Covid guidelines.
Rated 4 out of 5
Kamal
Written on 14/10/2020

Due to good service.

Due to good service.
Rated 4 out of 5
Akemeh Isaiah Eqwi
Written on 14/10/2020

Excellent product and a very reasonable…

Excellent product and a very reasonable price. Quick delivery too.
Rated 5 out of 5
William Reilly
Written on 14/10/2020

Mr William Reilly

I found the service was always excellent and the staff are always very friendly and helpful will definitely go back again
Rated 5 out of 5
Millie
Written on 14/10/2020

Good service

Good service, order arrived on date advertised on website
Rated 4 out of 5
Neil Wright
Written on 14/10/2020

Very good

Very good, prompt service.
Rated 5 out of 5
Carol
Written on 14/10/2020

Induction hob love & helpful phone service.

We found the website one evening and the choice of hobs with all the size information and details was really informative. We had been without a hob for 5 weeks and because of a gas leak decided to change to an induction hob. I needed to phone to confirm delivery and the lady I spoke to was so helpful.
Nice to speak to a human on the phone someone who answered my questions not an annoying automated machine, again thank you.
Rated 5 out of 5