Customer Reviews

My elderly mother needed an hob extractor repaired. I called myappliances explaining the problem. I was informed an engineer would call at a cost of £108. Any required parts would be an extra charge. I agreed. The engineer duly arrived. He was at the property for less than 20 minutes telling me two parts would be required they would order the parts and he would return and fit the parts at no extra charge (except for the parts). I was subsequently contacted by myappliances to be told the parts for the extractor could not be replaced as they were no longer being made as the appliance is old. However I could search the internet myself to locate the items and they would fit the parts

After spending several hours I couldn’t find the items. I called the company asking what my options were. I was told that the extractor would need replacing but they don’t fit new appliances

I’ve ordered a new extractor at a cost just above the £108. The fitting was also cheap.

I do feel myappliances have taken advantage of a situation. My elderly mother has been charged £108 for 20 minutes work nothing was done. My advice BE CAREFUL. Check how old the appliance is before you employ this company. If it’s old don’t bother buy a new one you will save yourself £108

I hav’nt opened the box yet as I am waiting for the electrician to come and fit the cooker hood. However the customer service was excellent and the delivery of the appliance was within three days.

Quick delivery. No hassles. Packaged extremely well. Excellent price.

Really good value for money and excellent customer service.

I am happy with my alllicances

Competitive prices everything went perfectly, I will use again

Very helpful staff who answered all my technical questions. Item delivered quickly. Parcel damaged in transit but replacement arranged with no problem.

Easy process thank you

Appalling service, new cooker hood ordered..
On day of delivery emailed middsy -ish to say item not available, why not check sooner !!

Super easy to order. To be honest wasn't expecting to be any in stock for the price! It arrived within a few days exactly when said. Very happy with the service.

Nice irem AAAA

Arrived on time, right price,no problems

I needed a new hob for my daughter. Checking on line MyAppliance had by far the best deal. Buying it on line was a breeze. The communications from them was great. The hob was delivered exactly on time amd was a really good device for a low price. Highly recommend.

Excellent communication & transaction, unfortunately paid extra for a weekend delivery & got an email from the delivery company saying they would be delivered the next day which was a Friday, both items didn’t come on the same van , but were coming from the same warehouse. Can’t blame that on MyAppliances tho

Great hob really pleased

Arrived exactly when we asked for it to. Haven't tried it but looks great and the price was terrific. Thank you +++

What a completely useless website and customer service. You advertise that delivery is available at the weekend - however having waited for 2 whole days with nothing arriving despite having paid a premium for this service I am advised that this isn’t what the company offers! I had ordered to arrive in time for my birthday but I didn’t arrive. I asked for next day delivery and even that couldn’t by guaranteed. Buy from somewhere else and definitely not here

Great service and product promo delivery would highly recommend

Delivered on time and with usual efficiency - we use them often.

Item was exactly as described, fast efficient delivery, helpful staff, would order again, just waiting for my son to connect it.

Now both appliances are fitted in my kitchen. Both look great. I was happy with delivery.

Product requested was suitably packed and sent promptly'

Arrived on time
Well packaged
Great warranty

Service brilliant. Appliance superb .Thank you .

Very pleased with extractor excellent service delivery on time good quality

Wrong item was sent but they put it right Exellent customer service Many thanks for all your kind help got there in the end with correct replacement filters 😉 👍🏽👍🏿

Great service and quality goods, delivered quickly.

The induction hob works very well and we are very pleased with it

The appliance is ok, however the delivery service isn't so good. I had two deliveries, the first of which was obliviously broken. The driver handed me the packaging which had broken glass in it. It was clearly audible. The driver then left quickly.
The second delivery was ok. The driver offered to stay until I had opened and checked the contents.

Great product easy to install

By mistake l received and was charged for two of the same item l phone and it was no problem for the company to arrange an uplift for the second item as l had two separate transactions.They arranged the uplift at no cost to myself and refunded my account.

Very quiet and good value for money

Cooker hood arrived early and well- packed.

Equipment wes great I paid for a delivery of a weekend , and extra£25 , the delivered on the Friday which was not requested and was standard delivery via Aplsons , Fed Ex was the couier , and was ok, but they oder through aplesons which distributes the products , they are rubbish.

Good price for a nice hob. Delivered by a third party courier who presented it end on, though it clearly said the box should remain face up. Not damaged though, some parts had been dislodged inside.

Delivery was prompt. No problems.

I orderd a product and it arrived a day earlier than expected. Excellent service

Good service, good price, good delivery.

Great item
Super swift delivery
Competitive pricing

Very good price and delivery