We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot and eKomi.
8,133
Independent customer reviews
Trustpilot
(8,133 reviews)
Excellent Service
Excellent Service
Great choice for reasonable price
Great choice for reasonable price. We had to return one item as we ordered wrong size. Customer Service team was very helpful and the process was pretty smooth. Overall very happy.
Shallow Oven
Easy to order. Good prices. Only place I have found a shallow oven.
On the day of my delivery I was…
On the day of my delivery I was contacted by the courier to say the hob had been damaged in transit and they would arrange a replacement to be sent. Although I haven't received my replacement hob yet, the courier service was excellent in arranging new one to be sent.
I called to discuss the delivery price…
I called to discuss the delivery price and option and the way girl spoke to me was not professional and wasn't very helpful.
Quick and easy to order with next day…
Quick and easy to order with next day delivery.
Good quality
Good quality. Speedy delivery
Waiting to see if it arrives on the…
Waiting to see if it arrives on the 16th.But excellent system to order the microwave
Delivered on time & securely packaged
Delivered on time & securely packaged, product exactly as described. No complaints.
Great Service
Great Service
Nice product only big problem not…
Nice product only big problem not possible to buy with installVery complicate to find insaller
All good
All good. Purchase was fine and delivery was well communicated and on time. Can't complain.
Excellent customer service
Excellent customer service after a picking error which meant we had the wrong colour hob. The pickers lost you a star. Hob looks v good and will be installed in a couple of days. Being able to plug the hob is a fantastic idea. Kitchen refurbs are very expensive and we are now able to defer the cost of an electrician until funds have recovered
Good product
Good product, excellent price, and great dilivery, plus a £75 wine voucher, brilliant. 10/10.Martin.
Delivered on time,well packed
Delivered on time,well packed
When is ordered big item like cooker or freezer it should be free delivery
When not happy with service
Good Afternoon
Thank you for your comments.
I have had a look at the order associated with this review and it is showing a cooker hood so can i please ask why the review regarding delivery for a cooker or freezer. These are very different items.
Could you please contact the team directly to discuss this further
Regards
My Appliances
Thank you for your comments.
I have had a look at the order associated with this review and it is showing a cooker hood so can i please ask why the review regarding delivery for a cooker or freezer. These are very different items.
Could you please contact the team directly to discuss this further
Regards
My Appliances
My experience
Ordered one day was here the next excellent service
Easy to order and good customer…
Easy to order and good customer service. I would definitely use this company again.
All good so far with the ordering…
All good so far with the ordering process
Easy to use website
Easy to use website, great products and sensible delivery costs with great availability. Keep it up guys.
Linear gas hob
Delivery exceptional, ordered and received next day.Surprised at price for such a stylish hob.
I needed help with a delivery and they…
I needed help with a delivery and they sorted out straight away, the lady on the phone was extremely helpful.Excellent service, will use them again
Great service ordered on Sunday &…
Great service ordered on Sunday & delivered on Tuesday would highly recommend great prices & an even better service
Excellent service
Excellent service, though colour was slightly different to that shown on the website.
Awesome design and quality 😎👍
Awesome design and quality 😎👍
Fast delivery great priced products great service
Fast delivery great priced products
A very positive experience.
We needed to replace our old built in gas hob and electric oven. Simple to order from a good selection at fair prices, delivery was Ok, quality was Ok, fit was good with no changes needed. No issues at all. Recommended.
Great product
Great product. Easy ordering. Quick and efficient service
Item arrived damaged
Item arrived damaged. Glass surrounded was shattered. Took longer than would have liked, but a full refund has been issued.
Good Afternoon
Thank you for your comments. I have had a look on your order and can see that the team has since resolved this matter. We have to follow the policy with regards to damages and see each customers case.
As this matter has been resolved we would appreciate it if this review was removed
Regards
My Appliances
Thank you for your comments. I have had a look on your order and can see that the team has since resolved this matter. We have to follow the policy with regards to damages and see each customers case.
As this matter has been resolved we would appreciate it if this review was removed
Regards
My Appliances
The delivery service is absolutely…
The delivery service is absolutely terrible
Good Afternoon
Thank you for your comments.
Could i please ask you to contact the team directly at enquiries@myappliances.co.uk to discuss your delivery - here they will be able to look in to this further for you. This is not an acceptable service from the courier company and the team will inform the logistics manager
Regards
Thank you for your comments.
Could i please ask you to contact the team directly at enquiries@myappliances.co.uk to discuss your delivery - here they will be able to look in to this further for you. This is not an acceptable service from the courier company and the team will inform the logistics manager
Regards
Excellent Servive.
Excellent servive and buying experience.Appliance not fitted yet but looks amazing!
Great buy promptly delivered
Great buy promptly delivered
Very easy to order and fast delivery
Very easy to order and fast delivery. Very happy
Easy ordering & quick delivery
Easy ordering & quick delivery, value for money product, highly recommended.
buying my hob was easy
buying my hob was easy , the break down between purchase and delivery was not so good !!the fact that i am being asked to wright my comments , shows the lack of communication ?
i have not yet got my goods ?? please could you advise where my parcel is ?
Good Afternoon
Thank you for your comments.
I am very sorry to hear that the order hasn't been received as specified. I have arrange for a replacement to be dispatched for delivery tomorrow to ensure no damage to the delivery
Regards
My Appliances
Thank you for your comments.
I am very sorry to hear that the order hasn't been received as specified. I have arrange for a replacement to be dispatched for delivery tomorrow to ensure no damage to the delivery
Regards
My Appliances
Delivery
Really pleased with your delivery service dead on the time they told me
Great service
Great service, good price, fast delivery, pretty straight forward to use, was concerned being plugged in about the power, but its great. So safe and easy to install!
The delivery cost process was non…
The delivery cost process was non responsive causing me to try, try again. :-)
Very easy to order
Very easy to order, however, it would help if there is a compare option to compare the various models.
Would not use this company again
Paid £1.50 for a manual they were unable to find. On receiving my bank statement I noticed that a further payment of £24.90 had been taken. I e-mailed them & was informed that this was a monthly payment to them that I had agreed to, apparently in the small print. I eventually had my money back after threatening to take matters further.
Good Morning
Thank you for your comments.
I have had a look on your order and can see that there has been no request or payments taken from yourselves.
Are you sure you have the correct company. I truly believe you have the wrong company we are My Appliances
regards
Thank you for your comments.
I have had a look on your order and can see that there has been no request or payments taken from yourselves.
Are you sure you have the correct company. I truly believe you have the wrong company we are My Appliances
regards