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3,699
Independent customer reviews
Trustpilot
(3,699 reviews)
Easy to place the order so far so good
Easy to place the order so far so good
brilliant
service brilliant and appliance brilliant
very good sevice
very good sevice, and the appliances are top notch5 stars allaround
Very good I am very happy
Very good n fast service
Great service.
I had no problems at all with my order with MyAppliances. The item was ordered & paid for on a Thursday & then I was offered a range of dates for delivery. The day before the delivery was due I received emails from MyAppliances & the delivery company telling me that the item would be with me the following day. On the morning of the delivery I was given a one hour slot, with the item being delivered at 10.20, one minute early! Great service from all involved.
Excellent service
Excellent service
Quality products & loved the super fast…
Quality products & loved the super fast minimal input checkout. Easy as winking !
V good
Excellent procedure to buy product
easy site to use.
easy site to use.
Very pleased with everything fast…
Very pleased with everything fast delivery packed very well oven works like a dream value for money
First order
First order ! all ok so far?
Great product
Great product, fast delivery, smart price.
Excellent service and communication
Excellent service and communication. Would definitely recommend
We are very happy with the oven we…
We are very happy with the oven we purchased. Good price .delivery was early than expected, but we were called and kept up to date of time it would arrive. Delivery men were polite and helpful.
Econolux ART 29151 60cm 2x boost…
Econolux ART 29151 60cm 2x boost induction hob is the first induction hob that I have bought . After getting use to the controls it has been very impressive in the way that it performs and so far I have been very happy with it , the only problem that has arisen is that the cat can unlock the controls when walking over the hob , because of the way it works there is no real heat to deter the cat . So one month in no complaints about the hob , not sure about the cat . I would recommend this item to anyone who wants an inexpensive upgrade to their kitchen .
Simple and easy ordering process
I wanted to order a cooker hood, I found it a simple and easy process. All the information I needed was there.
The hob works OK but its construction…
The hob works OK but its construction is rather poor. The glass ceramic top is not perfectly flat, a 28cm frying pan wobbles on the hob, and the casing on the bottom was twisted. I had to loosen the screws and adjust the casing by about +/-5mm to get some semblance of even thickness across the unit. The advertising by MyAppliances led me to believe it had been made in the UK, whereas the delivery box made it clear it was made in China. I'm not sure I'd have bought it had I'd known that in advance. It explains why it was so cheap compared with the German hobs. Unfortunately, the Neff, Bosch and Siemens group had stopped making the size I needed to fit the aperture in my granite kitchen top a few years earlier. I thought the MyAppliances/(Apelson) group had bought in the components to fill the gap in the market and had assembled the hobs in this country.P.S. This is the third, and last, time of submitting this review.
Gas safety checking done very…
Gas safety checking done very professional and fast. Engineer very nice person.
perfect backsplash ;-)
perfect backsplash ;-)
Prompt easy to use site
Prompt easy to use site
Excellent service from My Appliances
Excellent service from My Appliances. My new cooker hood was very quickly delivered. Have not had it fitted yet so \i can't say anything about how it works.
fast delivery
fast delivery, well packaged. no issues
Decent delivery times
Decent delivery times and items arrived well packaged and in immaculate condition
Great service including speed of…
Great service including speed of delivery and customer service after care.
Best price on the market
Best price on the market. Fast and easy shoping. Thank you!
Gas hob/Electric oven & Extractor
I purchased gas hob/Electric oven & sleek modern extractor..Quality products at very good price:)
Delivery was communicated at each point and very smooth..
Will definitely buy from My Appliance again..
delivered in timeslot
delivered in timeslot
Quick fast service and great value
Quick fast service and great value
Great service and product
Great service and product
1st Class
Ordered a plug in induction hob. Arrived the next day. Great price and service.
This is the worst company I have ever…
This is the worst company I have ever had to deal with in my life. My appliance was broken when i received it. I was messed around as to having it fixed and have been sent on a wild goose chance for the last 2 months. I was then asked to source my own electrician to fit my new appliance that they sent me and they would refund me the money for the cost of the labour. This has also taken 2 months to receive the money back after many attempts at contacting them. The customer service team for my appliances and apleson have been useless along with little to no response from their rude general manager. I would never buy an appliance from this company again.
Good Afternoon Remy
I am sorry you have not been satisfied with our service. I do feel the whole team has tried very hard to resolve any issues you have raised and gone the extra mile to try and help. My apologies if you feel this has not been good enough on this occasion.
Regards,
Rob Winn
Customer Service Manager
I am sorry you have not been satisfied with our service. I do feel the whole team has tried very hard to resolve any issues you have raised and gone the extra mile to try and help. My apologies if you feel this has not been good enough on this occasion.
Regards,
Rob Winn
Customer Service Manager
Easy to Order online
Easy to Order online, fast delivery, all packaging in tact.
Great service
Great service - product arrived when promised
The product was delivered on time
The product was delivered on time. It matched the description online. The delivery was prompt. The driver followed Covid guidelines.
Due to good service.
Due to good service.
Excellent product and a very reasonable…
Excellent product and a very reasonable price. Quick delivery too.
Mr William Reilly
I found the service was always excellent and the staff are always very friendly and helpful will definitely go back again
Good service
Good service, order arrived on date advertised on website
Very good
Very good, prompt service.
Induction hob love & helpful phone service.
We found the website one evening and the choice of hobs with all the size information and details was really informative. We had been without a hob for 5 weeks and because of a gas leak decided to change to an induction hob. I needed to phone to confirm delivery and the lady I spoke to was so helpful.Nice to speak to a human on the phone someone who answered my questions not an annoying automated machine, again thank you.