We pride ourselves on our genuine customer reviews are extremely grateful to those who take the time to comment. The reviews shown are are 100% independent reviews as provided by Trustpilot and eKomi.

You can also read our reviews directly at Trustpilot here.

8,133 Independent customer reviews
(4.5/5)
Trustpilot (8,133 reviews)
Brian Allen
Written on 15/08/2022

Excellent Service

Excellent Service
Rated 5 out of 5
Laila Strong
Written on 15/08/2022

Great choice for reasonable price

Great choice for reasonable price. We had to return one item as we ordered wrong size. Customer Service team was very helpful and the process was pretty smooth. Overall very happy.
Rated 5 out of 5
Mrs K Hutchins
Written on 15/08/2022

Shallow Oven

Easy to order. Good prices. Only place I have found a shallow oven.
Rated 5 out of 5
DeidreCook
Written on 15/08/2022

On the day of my delivery I was…

On the day of my delivery I was contacted by the courier to say the hob had been damaged in transit and they would arrange a replacement to be sent. Although I haven't received my replacement hob yet, the courier service was excellent in arranging new one to be sent.
Rated 5 out of 5
A Ali
Written on 15/08/2022

I called to discuss the delivery price…

I called to discuss the delivery price and option and the way girl spoke to me was not professional and wasn't very helpful.
Rated 3 out of 5
Query on bill
Written on 15/08/2022

Quick and easy to order with next day…

Quick and easy to order with next day delivery.
Rated 5 out of 5
peter irish
Written on 15/08/2022

Good quality

Good quality. Speedy delivery
Rated 5 out of 5
David Dawsone
Written on 14/08/2022

Waiting to see if it arrives on the…

Waiting to see if it arrives on the 16th.
But excellent system to order the microwave
Rated 4 out of 5
Alun Jenkins
Written on 14/08/2022

Delivered on time & securely packaged

Delivered on time & securely packaged, product exactly as described. No complaints.
Rated 5 out of 5
Phil Clarke
Written on 14/08/2022

Great Service

Great Service
Rated 5 out of 5
ferenc lampl
Written on 14/08/2022

Nice product only big problem not…

Nice product only big problem not possible to buy with install

Very complicate to find insaller
Rated 3 out of 5
James Pearson
Written on 14/08/2022

All good

All good. Purchase was fine and delivery was well communicated and on time. Can't complain.
Rated 5 out of 5
Karen and John Smith
Written on 13/08/2022

Excellent customer service

Excellent customer service after a picking error which meant we had the wrong colour hob. The pickers lost you a star. Hob looks v good and will be installed in a couple of days. Being able to plug the hob is a fantastic idea. Kitchen refurbs are very expensive and we are now able to defer the cost of an electrician until funds have recovered
Rated 4 out of 5
Martin Townsend
Written on 13/08/2022

Good product

Good product, excellent price, and great dilivery, plus a £75 wine voucher, brilliant. 10/10.
Martin.
Rated 5 out of 5
Christine Barton
Written on 13/08/2022

Delivered on time,well packed

Delivered on time,well packed
Rated 5 out of 5
RAMESH THAKKAR
Written on 13/08/2022

When is ordered big item like cooker or freezer it should be free delivery

When not happy with service
Rated 1 out of 5
15/08/2022
Good Afternoon
Thank you for your comments.
I have had a look at the order associated with this review and it is showing a cooker hood so can i please ask why the review regarding delivery for a cooker or freezer. These are very different items.
Could you please contact the team directly to discuss this further
Regards
My Appliances
Mary Daly
Written on 13/08/2022

My experience

Ordered one day was here the next excellent service
Rated 5 out of 5
GC
Written on 13/08/2022

Easy to order and good customer…

Easy to order and good customer service. I would definitely use this company again.
Rated 5 out of 5
Grumpy git
Written on 13/08/2022

All good so far with the ordering…

All good so far with the ordering process
Rated 5 out of 5
Ifzal
Written on 13/08/2022

Easy to use website

Easy to use website, great products and sensible delivery costs with great availability. Keep it up guys.
Rated 5 out of 5
Nicola Hayward
Written on 13/08/2022

Linear gas hob

Delivery exceptional, ordered and received next day.
Surprised at price for such a stylish hob.
Rated 5 out of 5
chris
Written on 13/08/2022

I needed help with a delivery and they…

I needed help with a delivery and they sorted out straight away, the lady on the phone was extremely helpful.
Excellent service, will use them again
Rated 5 out of 5
Decorator17
Written on 13/08/2022

Great service ordered on Sunday &…

Great service ordered on Sunday & delivered on Tuesday would highly recommend great prices & an even better service
Rated 5 out of 5
Ann Powell
Written on 12/08/2022

Excellent service

Excellent service, though colour was slightly different to that shown on the website.
Rated 4 out of 5
Andrian
Written on 12/08/2022

Awesome design and quality 😎👍

Awesome design and quality 😎👍
Rated 5 out of 5
Elaine
Written on 12/08/2022

Fast delivery great priced products great service

Fast delivery great priced products
Rated 5 out of 5
Eric
Written on 12/08/2022

A very positive experience.

We needed to replace our old built in gas hob and electric oven. Simple to order from a good selection at fair prices, delivery was Ok, quality was Ok, fit was good with no changes needed. No issues at all. Recommended.
Rated 5 out of 5
M White
Written on 12/08/2022

Great product

Great product. Easy ordering. Quick and efficient service
Rated 5 out of 5
Michael Jones
Written on 12/08/2022

Item arrived damaged

Item arrived damaged. Glass surrounded was shattered. Took longer than would have liked, but a full refund has been issued.
Rated 4 out of 5
15/08/2022
Good Afternoon
Thank you for your comments. I have had a look on your order and can see that the team has since resolved this matter. We have to follow the policy with regards to damages and see each customers case.
As this matter has been resolved we would appreciate it if this review was removed
Regards
My Appliances
Kieran
Written on 12/08/2022

The delivery service is absolutely…

The delivery service is absolutely terrible
Rated 1 out of 5
15/08/2022
Good Afternoon
Thank you for your comments.
Could i please ask you to contact the team directly at enquiries@myappliances.co.uk to discuss your delivery - here they will be able to look in to this further for you. This is not an acceptable service from the courier company and the team will inform the logistics manager
Regards
Tracey (Kent)
Written on 12/08/2022

Excellent Servive.

Excellent servive and buying experience.
Appliance not fitted yet but looks amazing!
Rated 5 out of 5
Mr Simon Pool
Written on 11/08/2022

Great buy promptly delivered

Great buy promptly delivered
Rated 5 out of 5
nicola james
Written on 11/08/2022

Very easy to order and fast delivery

Very easy to order and fast delivery. Very happy
Rated 5 out of 5
Michael Box
Written on 11/08/2022

Easy ordering & quick delivery

Easy ordering & quick delivery, value for money product, highly recommended.
Rated 5 out of 5
james mackrell
Written on 11/08/2022

buying my hob was easy

buying my hob was easy , the break down between purchase and delivery was not so good !!

the fact that i am being asked to wright my comments , shows the lack of communication ?

i have not yet got my goods ?? please could you advise where my parcel is ?
Rated 1 out of 5
15/08/2022
Good Afternoon
Thank you for your comments.
I am very sorry to hear that the order hasn't been received as specified. I have arrange for a replacement to be dispatched for delivery tomorrow to ensure no damage to the delivery
Regards
My Appliances
Eleanor Hamilton
Written on 11/08/2022

Delivery

Really pleased with your delivery service dead on the time they told me
Rated 5 out of 5
Jason
Written on 11/08/2022

Great service

Great service, good price, fast delivery, pretty straight forward to use, was concerned being plugged in about the power, but its great. So safe and easy to install!
Rated 5 out of 5
Carl H.
Written on 10/08/2022

The delivery cost process was non…

The delivery cost process was non responsive causing me to try, try again. :-)
Rated 4 out of 5
Saleh Shahrestani
Written on 10/08/2022

Very easy to order

Very easy to order, however, it would help if there is a compare option to compare the various models.
Rated 4 out of 5
Lesley Harries
Written on 10/08/2022

Would not use this company again

Paid £1.50 for a manual they were unable to find. On receiving my bank statement I noticed that a further payment of £24.90 had been taken. I e-mailed them & was informed that this was a monthly payment to them that I had agreed to, apparently in the small print. I eventually had my money back after threatening to take matters further.
Rated 1 out of 5
10/08/2022
Good Morning
Thank you for your comments.
I have had a look on your order and can see that there has been no request or payments taken from yourselves.
Are you sure you have the correct company. I truly believe you have the wrong company we are My Appliances
regards