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Product Reviews

Displaying: 1 to 80 of 5260

Badrinath Mohandas

by on 2018-03-12

Extremely poor service, was told the oven would be delivered on a certain, to be then told that would not be the case even though I had paid for next day delivery. Called and chased several times but each time no one would return my calls. Spoke to the supervisor / team leader who had ZERO customer service skills. Would not use this company!
Extremely poor service, was told the oven would be delivered on a certain, to be then told that would not be the case even though I had paid for next day delivery. Called and chased several times but each time no one would return my calls. Spoke to the supervisor / team leader who had ZERO customer service skills. Would not use this company!

Rated 1 out of 5

Badrinath Mohandas

by on 2018-03-12

Extremely poor service, was told the oven would be delivered on a certain, to be then told that would not be the case even though I had paid for next day delivery. Called and chased several times but each time no one would return my calls. Spoke to the supervisor / team leader who had ZERO customer service skills. Would not use this company!
Extremely poor service, was told the oven would be delivered on a certain, to be then told that would not be the case even though I had paid for next day delivery. Called and chased several times but each time no one would return my calls. Spoke to the supervisor / team leader who had ZERO customer service skills. Would not use this company!

Rated 1 out of 5

Lilian Atkinson

by on 2018-02-28

First class service with good prices
First class service with good prices

Rated 5 out of 5

Keith Hooson

by on 2018-02-25

Purchased a DESIGNAIR ART28375 60CM CURVED GLASS COOKER HOOD (on 28/1/18) as I needed a wide chimney to replace an existing hood with a wide chimney. This was the exact size needed. Great product and extremely quick delivery. Customer very satisfied. Annoying that the TMFILT4 CHARCOAL FILTER was not in stock when hood ordered and I could not reserve it on back order. Now the filter is back in stock I can order one, but now have to incur another delivery cost of *** which is a bit steep for what is a relatively small lightweight item. Had it been sent with the hood I feel sure the delivery cost of the hood would have covered the carbon filter too. Otherwise you would have had a 5 star rating.
Purchased a DESIGNAIR ART28375 60CM CURVED GLASS COOKER HOOD (on 28/1/18) as I needed a wide chimney to replace an existing hood with a wide chimney. This was the exact size needed. Great product and extremely quick delivery. Customer very satisfied. Annoying that the TMFILT4 CHARCOAL FILTER was not in stock when hood ordered and I could not reserve it on back order. Now the filter is back in stock I can order one, but now have to incur another delivery cost of *** which is a bit steep for what is a relatively small lightweight item. Had it been sent with the hood I feel sure the delivery cost of the hood would have covered the carbon filter too. Otherwise you would have had a 5 star rating.

Rated 4 out of 5

Michael Lenihan

by on 2018-02-22

Excellent service - product arrived exactly as advised and could track it all the way.
A recommended supplier - for me anyway.
Excellent service - product arrived exactly as advised and could track it all the way.
A recommended supplier - for me anyway.

Rated 5 out of 5

michael lovett

by on 2018-02-21

Very professional company very happy with transaction
Very professional company very happy with transaction

Rated 5 out of 5

Pauline Cyprien

by on 2018-02-19

The cooker hood was delivered on the expected date of delivery.
The cooker hood was delivered on the expected date of delivery.

Rated 4 out of 5

Anonymous Customer

by on 2018-02-19

No problems, Good item delivered on time.
No problems, Good item delivered on time.

Rated 5 out of 5

Michael Tysome

by on 2018-02-19

Excellent price and service, would recommend this company
Excellent price and service, would recommend this company

Rated 5 out of 5

Caren Cleal

by on 2018-02-19

ordered new cooker hood. Very good price, delivered quickly, easy to install following instructions. All in all a very good buy from a very good company. Will definitely recommend.
ordered new cooker hood. Very good price, delivered quickly, easy to install following instructions. All in all a very good buy from a very good company. Will definitely recommend.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-19

In my experience with myappliances, I don't think any improvements are necessary.
My questions were answered extremely quickly.
I ordered my item via ebay so ordering was quite simple but even though I ordered a few minutes after the cut-off time for next day delivery, they told me it would still be despatched for next day delivery. True to their word, it was delivered the following morning.
I certainly would recommend them to anyone else.
In my experience with myappliances, I don't think any improvements are necessary.
My questions were answered extremely quickly.
I ordered my item via ebay so ordering was quite simple but even though I ordered a few minutes after the cut-off time for next day delivery, they told me it would still be despatched for next day delivery. True to their word, it was delivered the following morning.
I certainly would recommend them to anyone else.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-19

I was very surprise at the level of customer service i receive from your company I am a builder and do lots of kitchen and used many different company before a few months I start to use this company and from start of order to finished I am very satisfied with the speed and accurate items I received I plan to keep using your company in the future
I was very surprise at the level of customer service i receive from your company I am a builder and do lots of kitchen and used many different company before a few months I start to use this company and from start of order to finished I am very satisfied with the speed and accurate items I received I plan to keep using your company in the future

Rated 5 out of 5

Mark Slater

by on 2018-02-19

All good, no issues.
All good, no issues.

Rated 5 out of 5

Chiara Sirianni

by on 2018-02-19

Fast and efficient delivery and excellent price. The hob looks really nice and cooks well. The double ring it’s a handy addition for fast boiling or stir frying, a feature normally found only in 5 burners 70 cm hobs. A few cons: the knobs do not detach, so a bit tricky to clean; the cast iron rings are not padded very well and there is un unpleasant grinding/scratching sound when you position them. I might try to modify it a bit to overcome the problem.
Fast and efficient delivery and excellent price. The hob looks really nice and cooks well. The double ring it’s a handy addition for fast boiling or stir frying, a feature normally found only in 5 burners 70 cm hobs. A few cons: the knobs do not detach, so a bit tricky to clean; the cast iron rings are not padded very well and there is un unpleasant grinding/scratching sound when you position them. I might try to modify it a bit to overcome the problem.

Rated 4 out of 5

Peter McKain

by on 2018-02-19

My Appliances had exactly what I needed and very reasonably priced too. Delivery was easily arranged for a date to suit me and arrived punctually. I'm very pleased with the goods and would recommend My Appliances to anyone.
My Appliances had exactly what I needed and very reasonably priced too. Delivery was easily arranged for a date to suit me and arrived punctually. I'm very pleased with the goods and would recommend My Appliances to anyone.

Rated 5 out of 5

Graeme Murray-Shirreff

by on 2018-02-19

Simple transaction, found what I wanted on the web site, paid for it and it turned up a few days later.
Simple transaction, found what I wanted on the web site, paid for it and it turned up a few days later.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-18

Great service thanks *****
Great service thanks *****

Rated 5 out of 5

Anonymous Customer

by on 2018-02-18

ok:)
ok:)

Rated 5 out of 5

Trevor Thorpe

by on 2018-02-18

Very easy to order and product was well packaged and delivered on my chosen date. Fitting instructions included were easy to follow
Very easy to order and product was well packaged and delivered on my chosen date. Fitting instructions included were easy to follow

Rated 5 out of 5

Mandy  Nicholls

by on 2018-02-18

Just disappointed with energy rating not being clear
Just disappointed with energy rating not being clear

Rated 4 out of 5

Anonymous Customer

by on 2018-02-18

I purchased 2x appliances. The HOB was missing fixing brackets and the bulb was blown in the Oven
. Replacements were easily replaced by My Appliances. Overall it was great service.
I purchased 2x appliances. The HOB was missing fixing brackets and the bulb was blown in the Oven
. Replacements were easily replaced by My Appliances. Overall it was great service.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-18

Very pleased with the induction hob its fast and efficient. I like that the ring doesn't work until you put a pan on it great safety feature
Very pleased with the induction hob its fast and efficient. I like that the ring doesn't work until you put a pan on it great safety feature

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Great product very helpful and great service would definitely use again
Great product very helpful and great service would definitely use again

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Super quick delivery. I've fitted a few of these hoods and they work just fine. Great value fo money.
Super quick delivery. I've fitted a few of these hoods and they work just fine. Great value fo money.

Rated 5 out of 5

Karen Kuchlin

by on 2018-02-17

Very good
Very good

Rated 5 out of 5

Christian James

by on 2018-02-17

Amazing service
Amazing service

Rated 5 out of 5

allan melville

by on 2018-02-17

Very happy with our purchase
Very happy with our purchase

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Very good
Very good

Rated 5 out of 5

gary james

by on 2018-02-17

excellent service & communication .
excellent service & communication .

Rated 5 out of 5

j thompson

by on 2018-02-17

I ordered a oven, hob and hood and all were of excellent quality and very competitively priced. I would definitely use them again in the future and would have no problem recommending them. Delivery was fast and courier kept me informed.
I ordered a oven, hob and hood and all were of excellent quality and very competitively priced. I would definitely use them again in the future and would have no problem recommending them. Delivery was fast and courier kept me informed.

Rated 5 out of 5

Calum Broadley

by on 2018-02-17

great price. delivered on time . Will use again
great price. delivered on time . Will use again

Rated 5 out of 5

David Dooley

by on 2018-02-17

Delivered on time and packaged well, have installed it and it looks great, it's a bit noisier than my last cooker hood, but I would recommend this item.
Delivered on time and packaged well, have installed it and it looks great, it's a bit noisier than my last cooker hood, but I would recommend this item.

Rated 5 out of 5

david brooks

by on 2018-02-17

there is nothing I can add as the firm is first class a great service and quick delivery would recommend to anyone A+++++
there is nothing I can add as the firm is first class a great service and quick delivery would recommend to anyone A+++++

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Great buying experience the item was despatched & delivered within 24hrs 5 star service highly recommended &128077;&128077;&128077;&128077;&128077;
Great buying experience the item was despatched & delivered within 24hrs 5 star service highly recommended &128077;&128077;&128077;&128077;&128077;

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Fast and professional service.Certainly would recommend to family and friends
Fast and professional service.Certainly would recommend to family and friends

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Ordering was okay. They took my order, I explained that I had bought a house to modernise then move into, therefore nobody lived there at present. I was explained that the delivery driver would phone approximately two hours before delivery and I could track it on line.
I arrived at the house on the expected morning having already check the package was on the van, only to find on arrival the van had been and gone, with a can't deliver note through the door. I had missed him be 10 minutes, where was the phone call? As only 10 minutes had passed I phoned the number on the card to see if the driver would return as he's likely to still be in my town. The number on the card passed me from piller to post, I was eventually connected to the despatch depot. they said they would phone the driver and call me back. That phone call never arrived. Clearly a stalling tactic so the driver didn't need to turn back. When I got home that evening I checked again on line to find my parcel was back at the depot. I checked again next morning, parcel back on the van, I went to my property early that day to make sure I caught him, he arrived 1/2 way through the day. Parcel arrived safely.
The delivery people are letting you down, they don't do what your information says. They don't call people back to explain what is happening. The day they tried to deliver, but nobody was in, I then couldn't leave the house all day in fear I may miss them again, which in turn held up my progress on renovation.
I will think twice about ordering again, there is no trust between delivery and customer. Clearly I was a encumbrance to the delivery company.
Ordering was okay. They took my order, I explained that I had bought a house to modernise then move into, therefore nobody lived there at present. I was explained that the delivery driver would phone approximately two hours before delivery and I could track it on line.
I arrived at the house on the expected morning having already check the package was on the van, only to find on arrival the van had been and gone, with a can't deliver note through the door. I had missed him be 10 minutes, where was the phone call? As only 10 minutes had passed I phoned the number on the card to see if the driver would return as he's likely to still be in my town. The number on the card passed me from piller to post, I was eventually connected to the despatch depot. they said they would phone the driver and call me back. That phone call never arrived. Clearly a stalling tactic so the driver didn't need to turn back. When I got home that evening I checked again on line to find my parcel was back at the depot. I checked again next morning, parcel back on the van, I went to my property early that day to make sure I caught him, he arrived 1/2 way through the day. Parcel arrived safely.
The delivery people are letting you down, they don't do what your information says. They don't call people back to explain what is happening. The day they tried to deliver, but nobody was in, I then couldn't leave the house all day in fear I may miss them again, which in turn held up my progress on renovation.
I will think twice about ordering again, there is no trust between delivery and customer. Clearly I was a encumbrance to the delivery company.

Rated 2 out of 5

Patricia Langford

by on 2018-02-17

Fantastic communication from start to finish, very pleased with my new hob, excellent value for money
Fantastic communication from start to finish, very pleased with my new hob, excellent value for money

Rated 5 out of 5

David Greenwood

by on 2018-02-17

We were quite satisfied with the experience of purchasing from My Appliances. Delivery was as promised and the appliance was packaged and arrived in one piece. Would buy from this company again.
***
We were quite satisfied with the experience of purchasing from My Appliances. Delivery was as promised and the appliance was packaged and arrived in one piece. Would buy from this company again.
***

Rated 5 out of 5

Gillian  Forrest

by on 2018-02-17

Very happy with the service just ordered paid and had it delivered very quick service
Very happy with the service just ordered paid and had it delivered very quick service

Rated 4 out of 5

Anonymous Customer

by on 2018-02-17

first class very fast and item a1
first class very fast and item a1

Rated 5 out of 5

Dennis Rolfe

by on 2018-02-17

Good value, easy to order, fast deliver. Would thoroughly recommend to others.
Good value, easy to order, fast deliver. Would thoroughly recommend to others.

Rated 5 out of 5

Kevan Shaw

by on 2018-02-17

Nice simple transaction, good info about product on website delivery as expected. Easy to deal with I will use them again.
Nice simple transaction, good info about product on website delivery as expected. Easy to deal with I will use them again.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Excellent value wih very prompt delivery.
Excellent value wih very prompt delivery.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Great price and quick delivery
Great price and quick delivery

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

Excellent provider excellent service excellent goods and excellent delivery can’t fault them
Excellent provider excellent service excellent goods and excellent delivery can’t fault them

Rated 5 out of 5

Ian Brook

by on 2018-02-17

recommend very reliable
recommend very reliable

Rated 5 out of 5

Anonymous Customer

by on 2018-02-17

*** Too much *** mail.
*** Too much *** mail.

Rated 2 out of 5

Anonymous Customer

by on 2018-02-17

**
**

Rated 2 out of 5

Brian Hinds

by on 2018-02-17

Pleased with my purchase and service
Pleased with my purchase and service

Rated 5 out of 5

Peter Norman

by on 2018-02-07

I ordered the wrong product and the replacement was handled efficiently and I was kept up to date with when replacement would be available and delivered. However they lost a couple of stars as very slow with the refund on the original product that was returned to them. (I am still waiting).
I ordered the wrong product and the replacement was handled efficiently and I was kept up to date with when replacement would be available and delivered. However they lost a couple of stars as very slow with the refund on the original product that was returned to them. (I am still waiting).

Rated 3 out of 5

Anonymous Customer

by on 2018-02-04

Excellent service
Excellent service

Rated 5 out of 5

Anonymous Customer

by on 2018-02-03

Really excellent service. They answered a telephone query at 6pm, we ordered online the same evening and it was delivered 2 days later. Thoroughly recommended.
Really excellent service. They answered a telephone query at 6pm, we ordered online the same evening and it was delivered 2 days later. Thoroughly recommended.

Rated 5 out of 5

Anonymous Customer

by on 2018-02-02

excellent service quick delivery.
excellent service quick delivery.

Rated 5 out of 5

Everard  Pike

by on 2018-02-02

Very good product, excellent service and competitive price, made this my five star deal of the month
Very good product, excellent service and competitive price, made this my five star deal of the month

Rated 5 out of 5

Mark Beckford

by on 2018-02-01

Great prices and excellent service, we had a damaged oven delivered which they replaced within a couple of days.
Great prices and excellent service, we had a damaged oven delivered which they replaced within a couple of days.

Rated 5 out of 5

Anonymous Customer

by on 2018-01-31

Very easy to install. Looks great, has a great extraction.
Very easy to install. Looks great, has a great extraction.

Rated 5 out of 5

alan woof

by on 2018-01-31

AN EXCELLENT BUDGET OVEN. EASY TO INSTALL AND AS EVERYBODY SAYS:- IT DOES WHAT IT SAYS ON THE BOX.
2 YEAR GUARANTEE. IF IT BREAKS DOWN AFTER 2 YEARS THEN THROW IT AWAY AND BUY ANOTHER.
AN EXCELLENT BUDGET OVEN. EASY TO INSTALL AND AS EVERYBODY SAYS:- IT DOES WHAT IT SAYS ON THE BOX.
2 YEAR GUARANTEE. IF IT BREAKS DOWN AFTER 2 YEARS THEN THROW IT AWAY AND BUY ANOTHER.

Rated 5 out of 5

Katya Krasteva

by on 2018-01-31

BAD SERVICE, POOR CUSTOMER SERVICE! I placed my order on the 1st of DECEMBER 2017! I booked a delivery on 4th of January. But I didn't receive anything!! I stayed at home five days for three items ( three different deliveries :( and I did not work ! Finally I received the last product on the 24th of JANUARY! I provided a telephone number but no one called me or sent an email to explain what exactly happen !
I am very disappointed!
BAD SERVICE, POOR CUSTOMER SERVICE! I placed my order on the 1st of DECEMBER 2017! I booked a delivery on 4th of January. But I didn't receive anything!! I stayed at home five days for three items ( three different deliveries :( and I did not work ! Finally I received the last product on the 24th of JANUARY! I provided a telephone number but no one called me or sent an email to explain what exactly happen !
I am very disappointed!

Rated 1 out of 5

Anonymous Customer

by on 2018-01-30

very good service I have no complants
very good service I have no complants

Rated 5 out of 5

sally spicer

by on 2018-01-30

Cooker Hood, great product, delivered promptly. Would recommend myappliances and definitely use again. Thank you
Cooker Hood, great product, delivered promptly. Would recommend myappliances and definitely use again. Thank you

Rated 5 out of 5

Anonymous Customer

by on 2018-01-30

I recently purchased a hob unit from this company and found them to be excellent in all aspects of the transaction.

I would have no problem in recommending them to anyone.

A very good company to deal with.

A happy shopper.

***
I recently purchased a hob unit from this company and found them to be excellent in all aspects of the transaction.

I would have no problem in recommending them to anyone.

A very good company to deal with.

A happy shopper.

***

Rated 5 out of 5

Linda Kaden

by on 2018-01-29

Totally satisfied. The hob arrived on the agreed date and was exactly as described in the advert. I have already recommended this website to friends. The only improvement I would like to see is a time slot for delivery as I waited at home all day until late afternoon
Totally satisfied. The hob arrived on the agreed date and was exactly as described in the advert. I have already recommended this website to friends. The only improvement I would like to see is a time slot for delivery as I waited at home all day until late afternoon

Rated 5 out of 5

Anonymous Customer

by on 2018-01-29

We were revamping the kitchen and looking for an induction hob and saw the MyAppliances hob on ebay which seemed to have a lot of features and compared well with more expensive models Hob now installed and working and so far very pleased and think it excellent value. Would definitely use MyAppliances again as delivery process was simple as they did what they said they would and the item was very good value.
We were revamping the kitchen and looking for an induction hob and saw the MyAppliances hob on ebay which seemed to have a lot of features and compared well with more expensive models Hob now installed and working and so far very pleased and think it excellent value. Would definitely use MyAppliances again as delivery process was simple as they did what they said they would and the item was very good value.

Rated 5 out of 5

Anonymous Customer

by on 2018-01-29

Excellent service would recommend d
Excellent service would recommend d

Rated 5 out of 5

Ray Whittaker

by on 2018-01-29

Excellent customer service
Excellent customer service

Rated 5 out of 5

suzanne macdonald

by on 2018-01-29

Would recommend & will use again, good priced appliances, no issues with getting delivered & kept me updated on this to.
Would recommend & will use again, good priced appliances, no issues with getting delivered & kept me updated on this to.

Rated 5 out of 5

Colin Hough

by on 2018-01-28

Delivered on time and has been fitted i am pleased with my purchase from you and will recommend your company to family and friends
Delivered on time and has been fitted i am pleased with my purchase from you and will recommend your company to family and friends

Rated 5 out of 5

Patrick Thorn

by on 2018-01-28

Our purchase experience with myappliances was excellent. We ordered a hob and oven combo on a Sunday and it arrived on the Tuesday. Everything was packed securely so n damage, plus the delivery guy was very polite. Would certainly recommend myappliaces to others.
Our purchase experience with myappliances was excellent. We ordered a hob and oven combo on a Sunday and it arrived on the Tuesday. Everything was packed securely so n damage, plus the delivery guy was very polite. Would certainly recommend myappliaces to others.

Rated 5 out of 5

Lorraine Rule

by on 2018-01-28

Excellent service and a swift delivery. Thank you.
Excellent service and a swift delivery. Thank you.

Rated 5 out of 5

Barbara Heywood

by on 2018-01-28

Excellent, easy to use website with good special offers and lots of communication too.
I ordered the cheapest Ceramic Hob on offer and it looks brilliant, not installed yet as having kitchen plastered and don't want it to get ruined.
The hob was delivered within 24hours of ordering!
Only niggle was the delivery: I was text that they would deliver between 12.42 and 13.42 very precise!
I walked dogs and was in at 12.30 so as not to miss delivery. There was a card on the doormat when I returned to say package was in a safe place under my caravan at the side of the house. I read that I was to check the package before signing, on your website. I certainly didn't but someone claiming to be me did-driver in a hurry? Luckily the package wasn't damaged and the hob was protected well inside and is fine thankyou.
I received a text later to say my package was delivered and signed for at 13.05!!
Perhaps you should have a word with delivery people otherwise I'm very very happy with my Hob thankyou
Excellent, easy to use website with good special offers and lots of communication too.
I ordered the cheapest Ceramic Hob on offer and it looks brilliant, not installed yet as having kitchen plastered and don't want it to get ruined.
The hob was delivered within 24hours of ordering!
Only niggle was the delivery: I was text that they would deliver between 12.42 and 13.42 very precise!
I walked dogs and was in at 12.30 so as not to miss delivery. There was a card on the doormat when I returned to say package was in a safe place under my caravan at the side of the house. I read that I was to check the package before signing, on your website. I certainly didn't but someone claiming to be me did-driver in a hurry? Luckily the package wasn't damaged and the hob was protected well inside and is fine thankyou.
I received a text later to say my package was delivered and signed for at 13.05!!
Perhaps you should have a word with delivery people otherwise I'm very very happy with my Hob thankyou

Rated 5 out of 5

Anonymous Customer

by on 2018-01-28

Service was excellent
Service was excellent

Rated 5 out of 5

Arthur Brady

by on 2018-01-28

I found the whole service excellent from ordering to delivering. The appliance looks amazing as well
I found the whole service excellent from ordering to delivering. The appliance looks amazing as well

Rated 4 out of 5

James Woodman

by on 2018-01-28

Delivered as promised
Delivered as promised

Rated 5 out of 5

lynda brown

by on 2018-01-28

Very satisfied from start to end.
Very satisfied from start to end.

Rated 5 out of 5

Lyn Semple

by on 2018-01-28

Good service. Item as described very quick delivery service and Good price. I would recommend myappliances without hesitation.
Good service. Item as described very quick delivery service and Good price. I would recommend myappliances without hesitation.

Rated 5 out of 5

Annette Rowlinson

by on 2018-01-28

19 hours from order to delivery - fantastic.
19 hours from order to delivery - fantastic.

Rated 5 out of 5

Colin Ballard

by on 2018-01-28

Arrived on time!! Looks good and does what it says!
Arrived on time!! Looks good and does what it says!

Rated 4 out of 5

alison mcinnes

by on 2018-01-28

Good friendly efficient service with excellent communication
Good friendly efficient service with excellent communication

Rated 5 out of 5

Sarah Hayes

by on 2018-01-28

1. Appliance was faulty which resulted in a week's delay in being able to use it
2. Company did not offer a satisfactory system for dealing with faulty items. My expectation is that they should apologise and then communicate clearly that a new item will be delivered and installed free of charge. Instead I was allocated a reinstallation date without telling me. Luckily I chased it up because I wouldn't have been in.
3. Call centre staff could have been more professional in handling complaints. One said that reinstallation was a 'goodwill gesture'. I object to that - you sent me a faulty item.
***

I would not recommend this company ***
1. Appliance was faulty which resulted in a week's delay in being able to use it
2. Company did not offer a satisfactory system for dealing with faulty items. My expectation is that they should apologise and then communicate clearly that a new item will be delivered and installed free of charge. Instead I was allocated a reinstallation date without telling me. Luckily I chased it up because I wouldn't have been in.
3. Call centre staff could have been more professional in handling complaints. One said that reinstallation was a 'goodwill gesture'. I object to that - you sent me a faulty item.
***

I would not recommend this company ***

Rated 2 out of 5

Anonymous Customer

by on 2018-01-28

Excellent service and product. I would highly recommend your company.
Excellent service and product. I would highly recommend your company.

Rated 5 out of 5

MyAppliances Overall reviews of MyAppliances at Ekomi 4.71 out of 5 based on 5557 ratings
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